If evaluation reveals that a suspected jaw disorder is actually neck-related, what should the PT do?

• A. Refer the patient to an appropriate health care professional
• B. Continue with jaw-focused therapy
• C. Treat neck regardless
• D. Ignore

Answer: (A)

When the evaluation shows the symptoms are coming from the neck rather than the jaw, the priority is to connect the patient with the clinician best equipped to diagnose and manage neck-related conditions. The best action is to refer the patient to an appropriate health care professional so they can obtain a correct diagnosis and a targeted treatment plan. Continuing jaw-focused therapy would not address the neck root cause and could delay effective care. A physical therapist can address neck dysfunction within scope, but initiating a referral ensures a comprehensive assessment, potential imaging or medical management, and input from the most suitable specialist. This approach keeps the patient safe and promotes proper coordination of care. Ignoring the neck findings or treating without proper evaluation would miss the underlying issue and risk prolonged symptoms.